Skip to content

NCKCN » Support

Online Guides

  • Home
  • Overview
  • Main Categories
    • General
      • Battery Backup Units
      • Desktops
      • Laptops
      • Mobile Devices
      • Routers
    • Internet
    • Email
    • Co-Location
    • Web Hosting
    • NCK-WiFi
    • Policies
  • FAQs
    • General FAQs
    • Internet FAQs
    • Email FAQs
    • Co-Location FAQs
    • Web Hosting FAQs
    • NCK-WiFi FAQs
  • Head back to NCKCN.com
  • NCKCN’s GoSecure Spam Filtering System

    May 25, 2020 NCKCN's Assistant Systems Administrator / IT Plant Manager

    Please read: Important! NCKCN would like to inform everyone that we have increased our level of security for all NCKCN email addresses – This was

    Continue reading
  • Virtual Domain SMTPMobile Email Settings

    February 24, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager

      Use your Virtual Domain’s SMTPMobile email settings for your mobile device(s) like the iPhone, iPad, Androids, HTC, laptops, etc… If you connect up to

    Continue reading
  • Virtual Domain Standard Email Settings

    February 24, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager

      Use your Virtual Domain’s standard email settings for your home desktop(s) and/or laptop(s) to receive and send email using your Virtual Domain’s email address.

    Continue reading
  • NCKCN SMTPMobile Email Settings

    December 28, 2017 NCKCN's Assistant Systems Administrator / IT Plant Manager

      Use NCKCN’s secure SMTPMobile email settings for your mobile device(s) like the iPhone, iPad, Androids, HTC, laptops, etc… If you connect up to the

    Continue reading
  • NCKCN Standard Email Settings

    December 28, 2017 NCKCN's Assistant Systems Administrator / IT Plant Manager

      Use NCKCN’s standard email settings for your home desktop(s) and/or laptop(s) to receive and send email using your NCKCN email address. Email clients may

    Continue reading
  • Common WiFi Problems and How to Fix them

    December 28, 2017 NCKCN's Assistant Systems Administrator / IT Plant Manager

      Your home’s WiFi network will undoubtedly hit a snag every now and then.  But  there’s no need to panic.  Many common WiFi problems can

    Continue reading
  • Subscriber Agreement for FCC ACP Customers

    April 26, 2022 NCKCN's Assistant Systems Administrator / IT Plant Manager

    This Agreement was last revised on April 26, 2022 and is intended for use solely by customers who have subscribed to NCKCN Service through the

    Continue reading
  • NCKCN’s Webmail Portal Is Now Secured!

    February 21, 2019 NCKCN's Assistant Systems Administrator / IT Plant Manager

      NCKCN has been working hard to secure all its domains.  With that said, there is one in particular that we needed to create an

    Continue reading
  • How to solve the looping issue when logging into webmail.nckcn.com

    July 13, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager

      NCKCN is aware of this loading looping issue that occurs when logging into webmail.nckcn.com.  As of late, certain browsers have updated the way it

    Continue reading
  • Open Internet Transparency Disclosure

    June 11, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager

      Open Internet Transparency Disclosure The following disclosure describes the network practices, performance characteristics and commercial terms for North Central Kansas Community Network (NCKCN) pursuant

    Continue reading

How to create Bookmarks in your browser

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager Desktops, General, Internet, Laptops

  First and foremost, please make note of the version of each browser listed below.  To check what version your

Continue reading

Everything you need to know about NCKCN’s recommended TP-Link Router

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager General, Routers

  NCKCN highly recommends that all of its members obtain some sort of router/firewall to help protect against online threats/attacks. 

Continue reading

Everything you need to know about NCKCN’s recommended UPS (Battery Backup Unit)

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager Battery Backup Units (UPS's), General

    Overview: NCKCN highly recommends having a UPS (or Battery Backup Unit) installed and will provide a UPS during

Continue reading

How to add a Remote Desktop Shortcut to your Desktop?

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager Desktops, General, Laptops

  DISCLAIMER: NCKCN will not be held liable nor will we be held responsible for any data loss or damage that may

Continue reading

NCKCN’s HighSpeed Fixed Wireless Internet Service

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager General, Internet

  The latest and greatest technological advancement in the fixed wireless Internet field, hands down, is Radwin.  The Radwin 5000

Continue reading

NCKCN’s Website Statistics Service

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager Desktops, General, Internet, Laptops, Mobile Devices, Web Hosting

  NCKCN used to use a third-party service called AWStats to obtain website statistics for your virtual domain, however, this

Continue reading

NCKCN’s Email Service

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager Email, General

  Product Description: NCKCN uses Axigen webmail technology to enable/create Email accounts.  Axigen is a mail server with groupware and

Continue reading

NCKCN’s Web Hosting Service

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager General, Web Hosting

  Announcement: — As of [08.01.2017] NCKCN no longer provides support as of August 1st, 2017 for those who use

Continue reading

NCKCN’s Co-Location Service

March 19, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager Co-Location, General

  Announcement: — As of [08.01.2018] Equipment storage at NCKCN’s data center facility is at full-capacity.  We apologize for any

Continue reading

How to use FTP?

March 6, 2018 NCKCN's Assistant Systems Administrator / IT Plant Manager Desktops, General, Internet, Laptops, Web Hosting

  File Transfer Protocol, commonly known as FTP, is a standard network protocol used for the transfer of computer files

Continue reading

Posts navigation

«Previous Posts 1 2 3 4 5 Next Posts»

About NCKCN’s Online Support Guides

NCKCN's online support guides are a collection of articles and frequently asked questions (FAQs) written by NCKCN and NCRPC staff members.

Articles and FAQs include:

• Support for NCKCN services

• Solutions to common hardware and/or software issues

• etc...

FAQ Categories

• General FAQs ----- (2) • Internet FAQs ----- (16) • Email FAQs ----- (11) • Co-Location FAQs ----- (1) • Web Hosting FAQs ----- (2) • NCK-WiFi FAQs ----- (1)

Want to help out the community?

Do you have an article that you would like to have published here and that will benefit the overall community? If so, send us an email at: support@nckcn.com

Still need help?

Call our Tech Support
1-877-841-6500

Send us an Email
Customer Support

Site Statistics

  • 0
  • 11
  • 50
  • 35,226
  • 13,871

© 1995 - 2025
North Central Kansas Community Network
This website is a sub-domain of nckcn.com

Site created by: Michael Draemel
Images used are copyright to their respective owners