Open Internet Transparency Disclosure

 

Open Internet Transparency Disclosure

The following disclosure describes the network practices, performance characteristics and commercial
terms for North Central Kansas Community Network (NCKCN) pursuant to the Federal Communications Commission’s Open Internet Transparency requirements in 47C.F.R §8.3.

Network Policies

  • Blocking:
    • NCKCN does not block or otherwise prevent end user access to lawful content, applications,
      service, or non-harmful devices.
  • Throttling:
    • NCKCN does not engage in any practice that degrades or impairs access to lawful Internet
      traffic on the basis of content, application, service, user, or use of non-harmful device.
  • Affiliated Prioritization:
    • NCKCN does not engage in any practice that directly or indirectly favors some traffic over
      other traffic, including through use of techniques such as traffic shaping, prioritization, or
      resource reservation, to benefit an affiliate.
  • Congestion Management:
    • NCKCN monitors both backhaul and network congestion proactively and takes necessary
      steps to prevent and or alleviate congestion by upgrading network facilities and
      capabilities. NCKCN does not limit customer’s speed packages in an effort to temporarily
      alleviate congestion.
  • Application-Specific Behavior:
    • NCKCN does not block or rate-control specific lawful applications that are not harmful to
      other users. NCKCN works with enforcement agencies on unlawful customer acts, such as
      copyright infringement, that may lead warnings, fees or the disconnection of service and
      prosecution by the enforcement agency. NCKCN works with local law enforcement agencies
      to follow the CALEA guidelines. NCKCN customers with virus or spam programs uploading
      towards other users may be contacted and possibly temporarily disconnected until the
      offending program is removed to help protect other network users. NCKCN and Cunningham Telephone and Cable (CTC) will work with end-users on legitimate special applications that otherwise change normal security measures taken in the provisioning of the network for normal end users.
  • Device Attachment Rules:
    • NCKCN does not limit the type of devices that may be connected to its wireless network connection.
  • Security:
    • In conjunction with NCKCN’s ISP partner, CTC, NCKCN monitors the health and security of its
      network. End customers are encouraged and responsible to protect their own home and
      business networks, including but not limited to: firewall, virus protection and securing
      internal wifi connections. If an end-user is unlawfully compromising the integrity of the
      network, they may be disconnected and notified. NCKCN and CTC will work with end users
      on legitimate special applications that otherwise change normal security measures
      taken in the provisioning of the network for normal end users.

Performance Characteristics

  • Service Description:
    • NCKCN uses a wireless system as the primary means to provide internet access. All
      speed packages are listed as speeds capable from wireless connections and are not
      guaranteed at max rates listed. NCKCN recommends using www.speedtest.net for a general
      testing of their internet connection. Since speed tests may vary dramatically with undue
      results, NCKCN proposes that tests that show 80% to 100+% of advertised connection speeds
      are in good working condition with the speedtest.net seemly posting the most reliable
      results found thus far. Expected latencies are usually much less than 100ms depending
      on where in the internet world you are connecting to and the quality of their connection at
      that remote location.
    • For a current listing of speed packages and examples of various applications of which
      would be best suited for each respective speed package, consult our main office at 1-785-738-2218 or our website at www.nckcn.com for more information.
  • Impact of Specialized Services:
    • Not Available

Commercial Terms

  • Pricing:
    • See www.nckcn.com or call our main office at 1-785-738-2218 for current internet packages and pricing. NCKCN does not currently implement data caps or limit the amount of customer usage and/or internet speed based on usage.
  • Privacy Policies:
    • NCKCN does not provide specific customer traffic information to third parties. NCKCN does not
      store or use traffic information in non-network management purposes.
    • Please review NCKCN’s privacy policy
  • Redress Options:
    • Customer complaints can be directed to our main office at 1-785-738-2218 or:

NCKCN

PO Box 565, 109 N. Mill

Beloit, KS 67420

 

** NCKCN and its partners reserves the right to modify this Policy at any time, and each such modification shall be effective immediately upon posting. It is your responsibility to review it for any changes.

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Michael Draemel is the Internet Application Technology Coordinator (IATC) for NCKCN. For more information about Michael, visit: Michael's Profile page.